Customer service based on extensive experience is the underlying principle of Burghardt + Schmidt's success. High-precision machines and lines, in conjunction with excellent communication with our clients are pre-requisites for a successful collaboration.

 

Consultation

We engage our clients intensely in the planning stage, even before the purchase of a line. In dialogue with experienced company engineers our clients receive information so that the machines and lines will perfectly match client needs.

 

Training

Our qualified chief assemblers are on hand when machines and lines are installed, in order to train all those involved and to respond directly to any questions or deal with problems. We also offer further, in-depth training, should the client wish it.

 

Maintenance and Parts

Regular maintenance and prompt replacement of parts ensure that our machines are fully functional and will be for a long time.

We deliver quality parts for your line, promptly and reliably. Our experienced service team and our qualified technical service personnel are on hand with practical advice and know-how.

 

Refurbishing and Modernizing

Burghardt + Schmidt also refurbish and modernize products from other manufacturers. Please contact our service team for advice.